Shipping
Online Shipping Policy
At Brown & Co. Jewelers, we are dedicated to providing an exceptional and streamlined online shopping experience. For any inquiries or assistance, please contact us at info@brownjewelers.com.
In Store Pickup
If you prefer to pick up your item instead of opting for shipping, please call the store to have the item placed on hold and purchase it in-store on the same day.
Enjoy Insured UPS Overnight Priority Shipping on all U.S. Domestic Orders
We strive to dispatch orders containing in-stock items within two business days. Please be aware that custom or special orders may require additional processing time. Our team will promptly notify you of any shipping delays within 24 hours of placing your order.
Orders submitted before 2:00 PM ET on weekdays are typically processed the same day, while those received after 2:00 PM ET are processed the following business day.
Please note that all shipping is insured, and a signature is required upon delivery for your security.
Unfortunately, we do not offer shipping on weekends due to security reasons.
Frequently Asked Questions about Shipping
Regrettably, we are unable to ship to P.O. boxes due to UPS Overnight Priority Shipping limitations. However, we can arrange for your package to be held at a local collection point for your convenience.
While we prioritize secure deliveries, we do require a signature upon receipt for all shipments. All shipping is insured to protect your purchase during transit.
Feel free to contact us for any further clarifications or assistance.
